Returns & Exchanges

Condition of items

Vintage items are often, although not always, pre-loved and in secondhand condition, which means that minor signs of wear and tear are to be expected. We careful inspected all of our items and endeavour to provide accurate descriptions and describe of any visible faults we find.

Refunds & postage costs

We grant refunds only in cases where there has been a major misinterpretation or in the very rare case where a major fault may have been overlooked. Mero Retro reserves the right to refuse refunds for reasons such as ‘change of mind’ or ‘wrong fit’ and it is our customers' sole responsibility to check item descriptions and measurements carefully prior to purchasing as all sales are final and all postage costs are non-refundable.

What if my item doesn't fit?

Please bear in mind that our recommended sizes are a guide only and should not be used alone to determine suitable sizing. We provide accurate measurements in all of our item descriptions to ensure that you purchase the correct size for you. We recommend that you consider the measurements provided and compare them to an item of clothing you already own, to ensure a perfect fit. Once again it is your responsibility to check measurements and sizing accurately. Please also be aware that some colours may be displayed differently depending on the monitor on which they are viewed.

What if my item didn't arrive?

In very rare circumstances an order may be lost or stolen in the post. Unfortunately this is beyond our control and Mero Retro cannot accept responsibility for lost or stolen parcels. We send our parcels via Royal Mail Recorded delivery for which we provide tracking numbers

Sale items

All sale items are strictly non-refundable.

How do I return my item?

If you receive an item which fits our refund criteria please use the form below to contact us within 7 days of receipt of your item, and we will respond quickly and accordingly. All refund items must be returned to us via registered post and once received and checked a refund will be issued.

Please post* all returns to: Mero Retro, 2 Bradbury Street, London N16 8JN, United Kingdom
*Please note that all postage costs are non-refundable.

For any other queries relating to refunds please use the contact form below

Thank you,
The Mero Retro team






Sizing Chart

Please use the size charts below to help you determine your size. As sizing and cut can vary greatly between brands, use the charts as a general guide to compare sizes and the measurements for listed item to ensure a good fit. If you need assistance selecting the right size, please contact us at info@meroretro.com or +44 (0) 207 6866807.

Women's Clothing Size Conversion  (source: Wikipedia)

UK 8 10 12 14 16
USA 6 8 10 12 14
Europe 36 38 40 42 44
Japanese 9 11 13 15 17
Bust 34" 36" 38" 40" 42"
Waist 26" 28" 30" 32" 34"
Hip 37" 39" 41" 43" 45"

 

Shoe Size Conversion

 

UK Sizing US Sizing AUS Sizing Europe Sizing
2.5 5 3.5 35
3 5.5 4 35.5
3.5 6 4.5 36
4 6.5 5 36.5
4.5 7 5.5 37
5 7.5 6 37.5
5.5 8 6.5 38
6 8.5 7 39.5
6.5 9 7.5 40
7 9.5 8 40.5
7.5 10 8.5 41
8 10.5 9 41.5
8.5 11 9.5 42

 

Vintage Sizing and Measurements

Vintage sizing and modern sizing can be very different. Because of this, we provide detailed measurements of all vintage clothing to help you determine whether or not a garment will fit correctly. An assessment of the estimated modern size will be noted, as well as any sizes on the tag, but please refer to measurements to best determine fit.

A good way to determine fit:

* Find a similar item in your wardrobe.
* Measure it according to our measurement guidelines.
* Compare your measurements to those of the vintage item you are interested in.
* You're done. If it's a good fit, make it yours!

We do occasionally pin clothing to fit our models, so please read all measurements carefully. We do not accept returns for vintage merchandise that does not fit. If you have any questions about our sizing/measurements, please contact us at info@meroretro.com.

Measurement Guidelines

All bust, waist, and hip measurements are taken straight across while garment is laid flat. Please double bust, waist, and hip measurements.

Clothing

 

Shoulders Shoulder seam to shoulder seam
Bust Armpit to armpit, and sometimes stretched for strapless or form-fitting pieces
Waist Measured at the smallest part of the waist
Hip Measured at the largest part of the hip, straight across
Sleeves Shoulder seam to cuff; for dolman sleeves, measured from collar
Length Top of garment, from shoulder seam to hem
Rise Taken from crotch seam to top of garment
Inseam Taken from crotch seam to ankle
Swing Taken across bottom hem of garment, then doubled

 

Shoes

 

Length Sole of shoe, from toe to heel, measured on the bottom of the sole
Width Measured at widest part of the sole of the shoe, typically at ball of foot
Height From bottom of shoes (including heels) to top
Heel Taken at the very back of shoe, from floor to top of heel